Camilla
Lead Facilitator & Executive Coach
With 15 years as a Learning & Development professional and 10 years of retail management experience, Camilla brings a powerful combination of commercial insight and HR expertise to her role as lead facilitator. Her coaching style is both relaxed and challenging, using creative tools to help leaders think differently and achieve clear outcomes. Camilla's natural curiosity about people drives her approach to engaging delegates, bringing learning to life through interactive activities and curious conversations that enable people to grow and develop.
Credentials
Qualified Executive Coach (AoEC) and licensed practitioner in MBTI, SDI, and Insights Discovery. Additional accreditations in Situational Leadership II, SHL, and Hay Leadership & Climate.
25 Years Experience
15 years in L&D and 10 years in retail management.
Facilitation
Reads the room to embed the learning. Works with associate facilitators for larger projects, covering multiple areas.
Cross- Industry Experience
Draws on expertise from industries such as retail, construction, media, and healthcare to support leadership development on all levels.
Creative
Approach
Uses innovative tools for clear outcomes.
Liz Rushton
Development Specialist
Liz combines theoretical knowledge with practical experience to facilitate development programs that resonate with retail leaders at all levels. Her collaborative approach ensures that learning is immediately applicable to your specific retail environment.
Credentials
BA (Hons) Social Policy &Administration, Post Graduate Diploma inHR Management, MCIPD, Certificate. Team Psychological Safety, Brain Based Coaching, Neuro Leadership Institute, Certificate – Systemic Team, Coaching AOEC, Licensed Practitioner, Insights Discovery, Hogan Certified
20+ Years Experience
Held HR Generalist, Leadership Development and Talent
Management roles. Prior to becoming a consultant.
Facilitation
Strategic thinker, a skilled facilitator, an enthusiastic trainer and a results driven coach.
Cross- Industry Experience
Brings experience from Retail, Defense, Technology and Public Services.
Creative
Approach
Develops custom learning solutions that address specific leadership challenges and organisational goals
James Carpenter
Retail Leadership Consultant
As founder of Retail Leadership Unboxed, James specializes in development programs that are practical, engaging, and firmly grounded in store reality. His approach focuses on helping managers step up with confidence and make an immediate impact in fast-paced retail environments.
Credentials
Qualified coach and a CIPD Level 5 People Management professional.
20+ Years Experience
Over 20 years in retail leadership, including 15 years at House of Fraser leading flagship stores.
Facilitation
Qualified coach with practical retail leadership expertise
Cross- Industry Experience
Associate Lecturer at the Fashion Retail Academy and consultant for brands including Paul Smith and TK Maxx.
Creative
Approach
Brings a lived experience and story telling approach to embed learning.
Jess Doherty
Retail Business Consultant
Jess is a retail business consultant focusing on people, brand and marketing projects. She has 20 years of retail experience, working with a large cross section on fashion and luxury brands including Selfridges, Inditex, SpaceNK, Marks & Spencer, ASOS, White Stuff, Mountain Warehouse and Paul Smith.
Credentials
Bachelor of Science – BS, management and marketing, Professional Diploma in marketing.
20+ Years Experience
Worked across varied roles within the sector, most recently leading all employer-facing Talent Programmes for the Fashion Retail Academy.
Facilitation
Combines strategic vision with a creative and human-focused approach.
Cross- Industry Experience
Integrates marketing perspective
into leadership development.
Creative
Approach
Creates impactful, measurable learning experiences.